ITIL v3 Foundation is the latest version of ITIL and covers ITIL basics and terminology and is a pre-requisite to all other ITIL V3 qualifications. MetaPM run ITIL courses in Australia including the ITIL v3 Foundation course in most capital cities.

MetaPM ITIL v3 Foundation Courses
MetaPM are leaders in the delivery and facilitation of a range of project management courses including Prince2, MSP, P3O and ITIL v3. With years of experience in project management consulting and change management, MetaPM have become the preferred training partner for IT focused organisations wanting to improve their information technology management processes.

What is ITIL v3 Foundation
The ITIL v3 Foundation course run by MetaPM covers the five core components of the ITIL methodology and how it is applied into the operational environment of an organisation to better manage the information technology department workflow.

The ITIL v3 Foundation course covers all the key components of the ITIL methodology and are broken down into five core areas: 

Service Strategy
Service Portfolio Management
Demand Management
Financial Management

Service Design
Service Level Management
Service Catalogue Management
Availability Management
Information Security Management
Supplier Management
Capacity Management
IT Service Continuity Management

Service Transition

Change Management
Service Asset and Configuration Management
Release and Deployment Management

Service Operation
Incident Management
Event Management
Request Fulfilment
Problem Management
Access Management
Continual Service Improvement

By completing the MetaPM ITIL v3 Foundation course you should be able to show your understanding and understanding of the interaction between the above lifecycles, processes and also other IT management models. You should also be able to explain ITIL technology as well as the implications of ITIL and selecting appropriate software. Following your successful completion of the ITIL v3 Foundation course you will be able to provide advice, recommendations and discussion on how to make use of ITIL and how to apply it in a company or organisation.

The ITIL v3 Foundation Course is run over 3 days in a classroom environment with an exam on the 4th morning. If you pass your exam you will be awarded with the ITIL v3 certification.

ITIL v3 Foundation Course Dates

Melbourne - ITIL v3 Foundation Course
Sydney - ITIL v3 Foundation Course
Brisbane - ITIL v3 Foundation Course
Canberra - ITIL v3 Foundation Course
Adelaide - ITIL v3 Foundation Course
Perth - ITIL v3 Foundation Course